Last Updated: September 5, 2026
At Kuulchat Media, accessible from kuulchatmedia.com, one of our main priorities is the privacy of our visitors.
This Privacy Policy document contains types of information that is collected and recorded by our website and mobile applications, and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@kuulchatmedia.com.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent.
Account & Profile Data: When you register for our educational portals or software platforms, we may collect your name, phone number, email address, school/organization, and profile credentials.
Payment Processing Data: For transactions like buying WAEC results checkers or platform subscriptions through KuulPay, financial data is securely processed via encrypted payment gateways. We do not store your raw mobile money or card pins.
Technical & Usage Logs: Like most standard websites, we collect server log files. This includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring pages.
Interactive Demo Data: Any data you input into our live testing software environment is strictly temporary, non-confidential, and routinely purged.
We process your data to operate efficiently, protect your security, and optimize our services.
Service Delivery: To build, maintain, and personalize your experience on our cross-platform business management systems and educational portals.
Communication: To send you critical system alerts, product update notices, answer support tickets, or deliver transactional receipts.
Performance Security: To monitor traffic, prevent fraudulent actions, safeguard against DDoS attacks, and debug application errors.
Compliance: To adhere to local laws, such as the Ghana Data Protection Act, 2012 (Act 843).
We take data protection seriously and employ industry-standard safeguards to prevent unauthorized access or disclosure.
Encryption: We utilize secure socket layer (SSL/TLS) encryption across all our web services and API endpoints.
Retention Boundaries: We only retain collected information for as long as necessary to provide you with your requested service.
Third-Party Disclosures: We do not sell, trade, or rent your personally identifiable information to third parties. We only share data with trusted infrastructure providers (like secure cloud hosting and payment processors) strictly necessary to run our software.
Depending on your jurisdiction (such as under the Ghana Data Protection Commission guidelines), you hold specific rights regarding your personal records:
The Right to Access: You have the right to request copies of the personal data we hold about you.
The Right to Rectification: You can request that we correct any information you believe is inaccurate or incomplete.
The Right to Erasure: Under certain conditions, you have the right to request that we erase your personal data from our active systems.